Shipping FAQ
Here are some frequently asked questions and answers about our shipping policies:
How much does shipping cost?
Shipping costs depend on your location and the weight of the package. You can see the shipping cost for your order during checkout.
How long will it take to receive my order?
We process orders within 2-7 business days. After your order is processed, shipping times depend on your location and the shipping method you choose during checkout. We offer standard shipping and express shipping options. Standard shipping usually takes 5-20 business days, and express shipping usually takes 2-7 business days.
Do you ship internationally?
No, we don't ship worldwide, YET! Stay tuned on social media for updates about this.
Can I track my shipment?
Yes, you will receive a tracking number by email once your order has shipped. You can use the tracking number to track your shipment online.
What should I do if my package is lost or damaged?
If your package is lost or damaged during shipping, please contact us by email or social media as soon as possible. We will do our best to resolve the issue and send you a replacement product if necessary.
Can I change my shipping address after I have placed my order?
If you need to change your shipping address, please contact us by email or Instagram as soon as possible. We will do our best to change the address before the order ships, but once it has shipped, we cannot change the shipping address and won't provide a refund.
Can I pick up my order in person?
We do not currently offer in-person pick up. All orders are shipped directly to the shipping address provided during checkout.
We hope this shipping FAQ has been helpful. If you have any additional questions or concerns about our shipping policies, please do not hesitate to contact us.